Privacy Policy
At Ameliarush, we respect your privacy and are committed to handling your personal information carefully and transparently.
This Privacy Policy explains how we collect, use, store and share personal data when you visit our website, place an order, contact us, subscribe to marketing communications or otherwise interact with Ameliarush.
For the purposes of applicable data protection law, including the General Data Protection Regulation (GDPR/AVG), the controller responsible for your personal data is:
Ameliarush / Textiel Expert
Legal form: Vennootschap Onder Firma (VOF)
KvK number: 81523475
Leekerhoek 5
8223 ZR Lelystad
The Netherlands
Email: kkemalyasinuzun@gmail.com
1. PERSONAL DATA WE MAY COLLECT
Depending on how you use our website and services, we may collect the following categories of personal data:
Contact information
- Name
- Billing and delivery address
- Email address
- Telephone number, when provided
Order and purchase information
- Products ordered
- Order history
- Delivery information
- Payment method and payment status
- Returns, refunds and customer-service information
Account information
- Account details and login information, if customer accounts are available on our website
Technical information
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Date and time of visits
- Website interaction and session information
Communication information
- Emails and messages you send to us
- Customer-service enquiries
- Feedback, reviews or other communications you choose to provide
Marketing information
- Your marketing preferences
- Newsletter subscriptions
- Your consent to receive promotional communications
- Your interactions with marketing messages
Cookie and analytics information
- Information collected through cookies and similar technologies, subject to your cookie preferences and applicable law
2. HOW WE USE YOUR PERSONAL DATA
We may use your personal data for the following purposes:
Processing and fulfilling orders
We use your information to accept orders, process payments, prepare purchases for shipment, arrange delivery and provide order-related communications.
Customer service
We use your information to respond to questions, resolve delivery or product issues, process returns and refunds, and provide other customer support.
Website operation and improvement
We may use technical and usage information to operate our website, understand how customers use it, improve functionality and improve the shopping experience.
Fraud prevention and security
We may process information where reasonably necessary to detect, prevent or investigate fraud, misuse, suspicious transactions or security incidents.
Marketing
Where required by law, we will send marketing communications only after receiving your consent. You can unsubscribe at any time.
Legal and administrative obligations
We may process and retain information where necessary to comply with accounting, tax, consumer-protection, legal or regulatory requirements.
3. LEGAL BASES FOR PROCESSING
Under the GDPR, we process personal data only when we have a lawful basis.
Depending on the circumstances, our legal basis may include:
Performance of a contract
Processing is necessary to handle your order, payment, delivery, return, refund or other request relating to a purchase.
Consent
We may rely on your consent for activities such as optional marketing communications and non-essential cookies.
Legitimate interests
We may process certain information where necessary for legitimate business purposes, such as improving our website, providing customer service, preventing fraud and maintaining the security of our services, provided that these interests do not override your rights and freedoms.
Legal obligation
We may process and retain information where required by applicable laws, including accounting and tax obligations.
4. MARKETING COMMUNICATIONS
If you choose to subscribe to emails or other promotional communications from Ameliarush, we may use your contact information to send you information about products, offers, updates and other relevant news.
Where consent is required, we will not send such communications without your permission.
You may withdraw your consent or unsubscribe at any time by using the unsubscribe option provided in the communication or by contacting us at kkemalyasinuzun@gmail.com.
Withdrawing consent does not affect the lawfulness of processing carried out before the withdrawal.
5. COOKIES AND SIMILAR TECHNOLOGIES
Our website may use cookies and similar technologies to:
- Enable essential website functions
- Remember preferences
- Maintain shopping-cart functionality
- Understand website traffic and performance
- Improve the customer experience
- Support analytics or advertising where permitted
Essential cookies may be used where they are necessary for the website to function.
Non-essential cookies, including certain analytics or advertising cookies, will only be used where legally permitted and, where required, after you have provided consent through our cookie settings or cookie banner.
You can manage your cookie preferences through the options made available on our website and, where applicable, through your browser settings.
6. HOW WE SHARE PERSONAL DATA
We do not sell your personal data.
We may share personal data with trusted service providers where necessary to operate our business and fulfil your order. These may include:
- Website and e-commerce service providers
- Payment-processing providers
- Warehousing and fulfilment partners
- Shipping and delivery companies
- Email and communication providers
- Analytics and technical service providers
- Professional advisers where necessary
- Government authorities or regulators where disclosure is legally required
We share only the information reasonably necessary for the relevant service.
Where required by law, service providers processing personal data on our behalf are subject to appropriate contractual and data-protection obligations.
7. INTERNATIONAL DATA TRANSFERS
Some service providers may process personal data outside the European Economic Area (EEA).
Where personal data is transferred internationally, we take appropriate steps required by applicable data-protection law to protect that information. This may include relying on an adequacy decision, approved Standard Contractual Clauses or another lawful transfer mechanism.
8. DATA SECURITY
We take reasonable technical and organizational measures designed to protect personal data against unauthorized access, loss, misuse, alteration or disclosure.
These measures may include secure website connections, access controls, authentication measures, restricted access to customer information and appropriate security practices.
No internet-based service can guarantee absolute security, but we take reasonable steps to safeguard the information entrusted to us.
9. DATA RETENTION
We retain personal data only for as long as reasonably necessary for the purposes for which it was collected and to meet applicable legal obligations.
In general:
- Order, invoice and transaction records may be retained for at least 7 years where required for Dutch tax and accounting purposes.
- Marketing information may be retained until you unsubscribe, withdraw consent or the information is no longer needed.
- Customer-service communications may be retained for a reasonable period after your enquiry has been resolved.
- Cookie and analytics information is retained according to the applicable cookie or service settings and legal requirements.
We may retain information for longer where necessary to establish, exercise or defend legal claims or where required by law.
10. YOUR GDPR RIGHTS
Subject to the conditions and exceptions provided by law, you may have the right to:
- Request access to your personal data
- Request correction of inaccurate or incomplete information
- Request deletion of your personal data
- Request restriction of processing
- Object to certain processing
- Receive certain personal data in a portable format
- Withdraw consent at any time where processing is based on consent
- Object to direct marketing
To exercise your privacy rights, contact us at:
We may need to verify your identity before completing certain requests.
11. COMPLAINTS
If you believe that your personal data has not been handled properly, please contact us first so that we can try to resolve your concern.
You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).
12. THIRD-PARTY WEBSITES
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices of third-party websites that we do not control. We recommend reviewing their privacy policies before providing personal information.
13. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our services, business operations or legal requirements.
The latest version will be published on our website with the applicable update date.
14. CONTACT
For questions about this Privacy Policy or the way Ameliarush processes personal data, contact:
Ameliarush / Textiel Expert
Leekerhoek 5
8223 ZR Lelystad
The Netherlands
Email: kkemalyasinuzun@gmail.com
KvK number: 81523475